Guaranty Trust Bank (GTBank) has issued an important announcement regarding its ongoing transition to the new and advanced Finacle Core Banking Application System. Originally, the bank had scheduled this migration to be finalized early today; however, unforeseen delays have necessitated a longer timeline for completion.
As a result of this extended transition period, all banking services—encompassing physical branches as well as digital platforms—will now resume operations at 12:00 p.m. today, instead of the previously intended reopening at 9:00 a.m. This adjustment impacts all customers who rely on GTBank for their banking needs.
In its communication to customers, GTBank emphasized the importance of this upgrade, stating, “We would like to inform you that our transition to the new and enhanced Finacle Core Banking Application System is taking longer than we had anticipated. This robust system is designed to improve our banking services and enhance customer experience. Consequently, all banking services, including our branches, will now reopen at 12:00 noon today.”
The bank appreciates the understanding and patience of its customers during this critical period of improvement, reinforcing its commitment to delivering a more efficient and reliable banking experience in the near future. GTBank encourages customers to stay informed about further updates as they continue to work diligently towards completing this essential transition.