Telecom operators in Nigeria, under the Association of Licensed Telecommunications Operators of Nigeria (ALTON), have warned of possible service disruptions in some parts of the country next year if the Nigerian Communications Commission (NCC) fails to approve a tariff review.
In a statement signed by ALTON Chairman, Engr. Gbenga Adebayo, the group stated the urgent need for reforms to ensure the sector’s sustainability. According to Adebayo, current tariffs no longer reflect the rising costs of delivering telecom services, placing operators under immense financial pressure.
“If nothing is done, we might begin to see grim consequences in the new year,” Adebayo said. “Service shedding may leave millions disconnected, and there could be significant economic fallout as businesses suffer from a lack of connectivity. Sectors like security, commerce, healthcare, and education, which rely heavily on telecom infrastructure, will face serious disruptions.”
Adebayo outlined the key issues plaguing the industry, including skyrocketing energy costs, inflation, volatile exchange rates, and stagnant tariffs. These pressures have made it increasingly difficult for operators to maintain, expand, and modernize their networks. “The resources needed to sustain and grow the sector are no longer available,” he added. “Without intervention, the future of this industry is at grave risk.”
Despite the financial strain, operators have kept services running, but Adebayo stressed that the time has come for decisive action. “We must now focus on securing the future of this sector. Sustainability challenges are not just a passing storm—they demand immediate action.”
Telecom operators have been calling for tariff adjustments since last year. ALTON and the Association of Telecommunication Companies of Nigeria (ATCON) argue that the telecom sector is one of the few industries in the country that has not adjusted prices in response to rising costs. However, regulatory constraints imposed by the NCC prevent operators from implementing price changes without approval. While the NCC has acknowledged the need for a cost-based study, no decision has been made regarding a tariff review.
Adebayo expressed hope for a better 2025 but cautioned that this is only possible with swift action. “Let this be the moment we come together, acknowledge the urgency of the situation, and commit to saving this sector,” he said.
