Airtel Nigeria, the nation’s second-largest telecommunications operator, has announced a 50% increase in its voice and data service tariffs. This decision comes shortly after a similar adjustment by industry leader MTN Nigeria and follows the Nigerian Communications Commission’s (NCC) approval of a tariff hike on January 20, 2025.
The NCC’s approval permits telecom operators to raise tariffs by up to 50%, a move influenced by escalating operational costs, including inflation, currency devaluation, and increased infrastructure expenses. Prior to this adjustment, tariff rates had remained unchanged since 2013.
In response to the tariff increase, Airtel Nigeria’s Chief Executive Officer, Dinesh Balsingh, stated that the additional revenue would be channeled into enhancing network infrastructure. This investment aims to improve coverage, speed, and reliability for customers across the country.
However, the tariff hike has been met with significant public opposition. The Nigeria Labour Congress (NLC) has rejected the increase, labeling it “insensitive and unjustifiable,” especially given the current economic hardships faced by many Nigerians. The NLC has announced plans for a nationwide protest on February 4, 2025, demanding an immediate suspension of the new tariffs and calling for dialogue with the government and regulatory bodies Also,The House of Representatives has directed the NCC and the Minister of Communications, Innovation, and Digital Economy, Bosun Tijani, to suspend the implementation of the 50% tariff increase. Lawmakers argue that Nigerians cannot afford higher telecom costs amid rising inflation and the removal of fuel subsidies.